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Can't Log-in to my Account

Discussion in 'Technical Issues' started by Genzou, Apr 14, 2017.

  1. Genzou

    Genzou

    Messages:
    8
    IGN/ID:
    Genzou
    Galaxy:
    1023
    Colosseum:
    12
    Just tried getting onto soccer spirits today and, instead of going straight into the game, it asked me to log-in. I tried logging into my hive account but it said my password was wrong. I then tried to recover my password with my username, but it showed me a completely different email that I've never seen before. After that, I tried using my email, but it said there wasn't an account linked to that email (or something along those lines). Is this just a server glitch, or did my account get lost/deleted?
     
  2. Ozuros

    Ozuros "All you need is Hime" -Ozu 2017

    Could reinstall/ reboot the game, and then log into hive on your computer to check its working. If not, reset password. If you still can't log in, contact support.
     
  3. Genzou

    Genzou

    Messages:
    8
    IGN/ID:
    Genzou
    Galaxy:
    1023
    Colosseum:
    12
    I just realised something. I never actually made a hive account, but I instead logged in with my google+ account. I'd try logging in with my google+ account, but when I start up the game it asks me for a nickname, as if I was starting a new game. How can I get back to the screen that lets me login?
     
  4. Ozuros

    Ozuros "All you need is Hime" -Ozu 2017

    Make an acc and get past the tutorial then log out/press connect with hive, else reinstall the game
     
    Genzou likes this.
  5. Genzou

    Genzou

    Messages:
    8
    IGN/ID:
    Genzou
    Galaxy:
    1023
    Colosseum:
    12
    Making an account then logging in worked for me, thanks!
     
  6. Ozuros

    Ozuros "All you need is Hime" -Ozu 2017

    Glad to hear it : )
     
  7. Fiery

    Fiery Traveler

    Messages:
    637
    Location:
    Yggdrasil
    IGN/ID:
    Avxlon
    Club:
    AshesOfDawn
    Galaxy:
    Platinum
    Colosseum:
    36
    Brokozu so helpful :eek:
     
  8. Ozuros

    Ozuros "All you need is Hime" -Ozu 2017

    lsmirk
     
  9. Sayano

    Sayano Retired

    Messages:
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    Location:
    Valhalla
    IGN/ID:
    Sayano
    Club:
    Mugiwara
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    Galaxy
    Colosseum:
    51 colo, cot 46

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